Our Rights

What rights does Klinic have?

We have the right:

• to be treated with respect and courtesy.

• and the responsibility to provide you the best services and care we can.

• to refer you to another service provider if we unable to treat you effectively.

• to refer you to someone else if an individual practitioner objects on moral or ethical grounds to providing treatment or information.

•  to provide service in manner consistent with recognized standards of care.

We have a responsibility to you

Klinic Community Health Centre provides a continuum of health care, social and counselling services. Klinic provides these services in partnership with you, as a consumer. Some people find it difficult to be assertive when dealing with medical and counselling professionals. However, your health and well-being is ultimately your responsibility. As a consumer, you should be aware of your rights and be willing to assert them when necessary.

What are my rights as a user of Klinic services?

• You have the right to be treated with respect, dignity, and professionalism by all Klinic staff.

• You should never be harassed or discriminated against on the basis of sex, race, ethnic background, sexual orientation, religion, disability, or political affiliation.

How can I know my rights?

This section briefly explains your basic rights as a consumer at Klinic. If it doesn’t answer all your questions, please ask in person. We have an obligation to answer. You can also check the your rights page.